General Account Inquiries
- How do I create a NeoPass account?
- Can I use the same email to create a new NeoPass account after deleting the old one?
- Is it possible to sign in using social media accounts?
- How do I edit my NeoPass profile?
- Is it possible to access my NeoPass account from multiple devices simultaneously?
- What should I do if I need to reset my two-factor authentication?
- How do I set up or disable two-factor authentication (2FA)?
- How do I change the email associated with my account?
- Is it possible to merge multiple NeoPass accounts?
- How do I update my NeoPass password?
- What is two-factor authentication and why is it recommended to enable it?
- Why am I unable to unlink my Facebook/Apple account?
- Can I alter my date of birth on NeoPass?
- Why am I not receiving emails from NeoPass in my inbox?
- How can I deactivate my NeoPass account?
- Why am I unable to deactivate my NeoPass account?
- How can I reactivate my NeoPass account after it has been deactivated?
- Can I delete my NeoPass account?