Accounts/ Login
General Account Inquiries
- How do I create a NeoPass account?
- Can I use the same email to create a new NeoPass account after deleting the old one?
- Is it possible to sign in using social media accounts?
- How do I edit my NeoPass profile?
- Is it possible to access my NeoPass account from multiple devices simultaneously?
- What should I do if I need to reset my two-factor authentication?
- See all 19 articles
Account Inquiries - Kids
- How does NeoPass verify a parent or guardian’s identity for a kids account?
- Why is parental consent required to create a kids NeoPass account?
- How can I update the registered email for a parent or guardian?
- What parental controls are available?
- As a parent, can I set up a separate email for my child’s NeoPass login?
- Does NeoPass store email addresses for users under 13?
- See all 8 articles
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