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Account Inquiries - Kids

What changes when a user turns 13?

January 05, 2024 19:18

Upon reaching the appropriate age, the account automatically upgrades to an adult account, removing the parental gate.

Articles in this section

How does NeoPass verify a parent or guardian’s identity for a kids account?
Why is parental consent required to create a kids NeoPass account?
How can I update the registered email for a parent or guardian?
What parental controls are available?
As a parent, can I set up a separate email for my child’s NeoPass login?
Does NeoPass store email addresses for users under 13?
Can children under 13 have a NeoPass account?
What changes when a user turns 13?

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